Compatibility
Supported PBX Systems
MeeraApps Call Accounting connects to 14+ PBX systems from four major vendors using TCP Push, TCP Pull, and SFTP collection methods.
| Vendor | PBX System | TCP Push | TCP Pull | SFTP |
|---|---|---|---|---|
| Mitel | MiVoice Business (MCD/3300) | — | ✓ | — |
| MiVoice Office 400 | ✓ | — | — | |
| MX-ONE | ✓ | — | — | |
| OpenScape Voice | ✓ | — | ✓ | |
| OpenScape 4000 | ✓ | ✓ | — | |
| OpenScape Business | ✓ | — | — | |
| Avaya | Aura Communication Manager | ✓ | — | — |
| IP Office | — | ✓ | — | |
| Alcatel-Lucent | OmniPCX Enterprise (OXE) | ✓ | — | — |
| OmniPCX Office (OXO) | ✓ | — | — | |
| OpenTouch | ✓ | — | — | |
| Alcatel 4400 | ✓ | — | — | |
| Cisco | Unified Communications Manager (CUCM) | — | — | ✓ |
| CME / CUBE | ✓ | — | — |
Collection Methods Explained
TCP Push
The PBX initiates a TCP connection to the Collection Service and streams CDR records in real time. This is the most common method, supported by most PBX systems.
TCP Pull
The Collection Service connects to the PBX and requests CDR data. Useful when the PBX is behind a firewall or does not support push mode.
SFTP
The Collection Service polls an SFTP server (or local folder) for CDR files at configurable intervals. Required for Cisco CUCM and useful for batch-oriented environments.