Enterprise Call Accounting

Unified Call Data from Every PBX 14 Drivers. Multi-Tenant. One Dashboard.

Collect, analyze, and report on call data from Mitel, Avaya, Alcatel-Lucent, and Cisco PBX systems — all from a single modern web interface built with Blazor WebAssembly.

14+
PBX Drivers
4
Vendor Families
3
Collection Methods
Tenants & Sites
Features

Everything You Need for Enterprise Call Management

Multi-Vendor CDR Collection

Connect to 14+ PBX systems across four major vendors. TCP Push, TCP Pull, and SFTP collection methods ensure compatibility with any deployment.

Real-Time Call Monitoring

Watch calls as they happen with live dashboards. Monitor call volumes, durations, and patterns across all connected PBX systems in real time.

Modern Web Interface

Built with Blazor WebAssembly for a fast, responsive experience. Access your data from any browser — no plugins or desktop client required.

Multi-Tenant Architecture

Manage multiple organizations, sites, and PBX systems from a single installation. Role-based access control ensures data isolation between tenants.

Detailed Reporting

Generate comprehensive call reports by extension, department, trunk, or cost center. Export to Excel and PDF. Schedule automated report delivery.

Cost Management

Track call costs with configurable tariff tables. Identify expensive calling patterns, allocate costs to departments, and optimize trunk utilization.

Architecture

Built for Scale and Reliability

Collection Service

A dedicated Windows Service handles all PBX connections. Runs independently of the web interface, ensuring CDR data is collected 24/7 even during maintenance windows.

  • Automatic reconnection on PBX failures
  • Buffered CDR processing for high-volume systems
  • Independent service lifecycle
Web Application

Blazor WebAssembly frontend with ASP.NET Core API backend. Hosted on IIS with PostgreSQL database. Modern single-page application experience.

  • RESTful API architecture
  • PostgreSQL for reliable data storage
  • Role-based access control
Collection Methods

Three Ways to Collect CDR Data

Choose the method that works best for your PBX deployment.

TCP Push

The PBX pushes CDR records to the Collection Service over TCP. Real-time delivery with minimal configuration. Supported by most PBX systems.

TCP Pull

The Collection Service connects to the PBX and retrieves CDR records on demand. Ideal for systems behind firewalls or with restricted outbound access.

SFTP

Collect CDR files from an SFTP server or local folder. Automatic polling with configurable intervals. Perfect for Cisco CUCM and batch-oriented systems.

Screenshots

See It in Action

A closer look at the dashboards, call records, reports, and PBX management screens.

Call Accounting Dashboard — KPIs and Charts
Dashboard — KPIs & Live Charts
Call Records Grid with Filters
Call Records — Filtered Grid View
Call Accounting Report Output
Reports — Export to Excel & PDF
PBX Connection Status Screen
PBX Systems — Connection Status

Ready to Unify Your Call Data?

See how MeeraApps Call Accounting can simplify multi-vendor PBX management for your organization.